Field Service Engineer

Are you an experienced Field Service Engineer with dental experience, based in the North West of England, looking for a new opportunity?

We are recruiting for a Field Service Engineer with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. We will provide you with a van, tool kit and your own scheduler to ensure your diary is both efficient and consistent.

Duties & Responsibilities

  • Deliver, install and validate new equipment.
  • Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred.
  • Attend breakdowns and resolve to completion of repair.
  • Provide technical assistance to customers, office staff and fellow engineers.
  • Accurately record data and complete internal/customer reports via an IT Tablet.
  • Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance.
  • Promote equipment sales and contract consolidation options available to the customer.

What we offer our Engineers:

  • Discretionary company performance related bonus.
  • Comprehensive discount portal including gym memberships, shopping savings and days out.
  • SmartPay loan scheme - with the added bonus of no interest being applied.
  • Cycle2Work scheme.
  • Enhanced holiday entitlement – 33 days in total, including bank holidays.
  • Ability to purchase additional annual leave.
  • Additional day off to celebrate your BIRTHDAY!
  • Company Pension scheme.
  • Dental Plan.
  • Company sick pay, life assurance, and enhanced maternity/paternity pay.
  • Eye test vouchers.
  • Mental health support services and a virtual GP service.

Who are DD & McKillop Dental?

McKillop Dental Equipment, now part of the DD Group since 2025, has been a trusted name in the dental industry for over 35 years. As one of the North-West’s leading dental equipment suppliers and authorised dealers for A-Dec and Belmont, McKillop is known for delivering premium service and high-quality equipment to both private practices and NHS Trusts. Now operating within DD—one of the UK and Ireland’s leading providers of specialist dental and beauty products, equipment, and support services—McKillop continues to offer expert advice, free surgery design services, and comprehensive maintenance packages. Together, we are driven by a shared commitment to excellence and a vision to become healthcare’s first choice for clinical treatment products and service solutions.

Our Engineering team is full of energy, with a passion for what they do and have the maintain high standard of customer service so it is vital and you have the same values.

Field Service Engineer

Llandudno, Conwy, United Kingdom

LL

Depending on experience
Permanent - Full-time
Posted 20 days ago
Closing date: 17/07/2025